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Managers want Solved
Invoicing is a big rush at the end of each month which leads to errors and delays in payments
I employ three people to check that the values in my finance system can be reconciled with the amounts on my operational system
The billing and accounts errors are costing us time and money and lowering our reputation.
Getting my team to follow the process is a constant battle and when we change something after a few days people revert to the old way of working.
We have some large customers each with their own SOP. Training staff on all the different SOP’s is difficult and mistakes happen.
What new systems will I need to buy if I implement
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