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What processes are best for automation?

I was on the golf course the other day and on the short par-3 hole, I was asked what makes a process worth automating. It’s simple. Look for your high-volume processes with lots of repetition. The higher the volume, the more repetition involved, the better the candidate.


Note: Be cautious about automating a process in its entirety. The greatest value may often lie in automating just the specific high-volume part of a process. In the end, it is the successful blending of human and digital resources that delivers the greatest value to an enterprise.


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